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Are you guys a Non-profit? What kind of events are you setting up and for who?

No we are not a non-profit, however we do put a portion our our proceeds towards organizing community events.

The events we intend to organize revolve around shooting, climbing, snow boarding, skydiving and may evolve into much more depending on the level of support we can harness.

Can I get involved?

Although we don't have a list of volunteers, the best way to get involved is to reach out when you see us posting about an event that you would like to assist with. Drop us an email at

I entered the wrong address when I placed my order, is it possible to fix this?

YES. You have 24 hours to change the shipping address on your order. Send an email with your order number and updated shipping address to and we’ll get you sorted out.

I didn't get an email order confirmation with my order number, did it go through?

Please make sure you’ve entered your e-mail address correctly and be sure to check your spam inbox. If you did not receive an email with your confirmation, send an email to and we will provide you with your order number for future reference.

How long does my order take to ship?

Orders typically ship within 2-3 business days. You will receive an email with tracking number once the order has shipped. All products ship via Canada post.

Do you ship outside of Canada?

Yes. Our shop is located in Las Vegas and we ship worldwide.


We do not offer returns or exchanges. There is a sizing chart available on site in order to ensure you order the correct size. If you realize you made an error with size, you have 24 hours from the moment the order was placed to make changes by contacting us via e-mail with your Order Number and correct size at


Full refunds will be given as long as you request this refund within 24hrs. Refunds may take anywhere from 3-5 business days to reflect in your account via your bank and/or Paypal. To request a refund, email

Can I use your logos for my projects or team?

All content included or available on this site and/or via our social media, including designs, text, graphics, and logos are trademarked with all rights reserved and is the property of Cleared Hot inc.

I placed an order internationally and was charged for customs when receiving my order.

Since we do not have control over what you get charged during customs in the receiving country we do not cover any custom or duty charges. You are responsible to cover those costs.

Stolen, lost or returned packages

We will not be held responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. We are not responsible for any package(s) once it is in the hands of the shipping services.

The customer will be responsible for the reshipment of any order that is returned back to us for reasons such as insufficient address, wrong address, unclaimed, etc.

If you have any other questions or concerns, feel free to hit us up by email: